Terms of service
Welcome to DUSK. By using our website or placing an order with us, you agree to these Terms of Service.
1. About DUSK
DUSK is a clothing brand selling apparel and related products through our online store.
Contact: duskbrode@gmail.com.com
Our business details and contact information will be provided on our website where required.
2. Products
We aim to make sure all product descriptions, images, sizing information and prices are accurate.
Colours may appear slightly different depending on your device or screen.
We reserve the right to update products, descriptions and availability when necessary.
3. Orders
When you place an order, you are making an offer to purchase the selected products.
After placing your order, you will receive an order confirmation by email. Your order will be accepted when we confirm that the products have been dispatched or otherwise confirm acceptance.
We reserve the right to refuse or cancel an order where there is a genuine reason to do so, such as a pricing error, stock issue or suspected fraudulent transaction.
If we cancel an order after you have paid, you will receive a full refund.
4. Prices & Payment
All prices displayed on our website will be shown in the applicable currency and will include applicable taxes where required.
Delivery charges, where applicable, will be shown before you complete your purchase.
Payment must be made using one of the payment methods available at checkout.
5. Delivery
We will provide estimated delivery information at checkout.
We aim to dispatch orders within the timeframe stated on the website, but delivery times may vary depending on the delivery service and circumstances outside our reasonable control.
Your statutory rights are not affected if an order is delayed or fails to arrive.
6. Returns & Refunds
Our Refunds & Returns Policy explains how returns, cancellations and refunds work.
Nothing in these Terms limits your statutory rights as a consumer.
7. Faulty or Incorrect Products
If you receive an item that is faulty, damaged or not as described, please contact us at duskbrode@gmail.com
You have legal rights regarding goods that are not of satisfactory quality, not fit for purpose or not as described. These rights cannot be excluded by these Terms.
8. Website Use
You agree to use the DUSK website lawfully and responsibly.
You must not attempt to interfere with the operation or security of the website, introduce malicious software, or use the website for fraudulent purposes.
9. Intellectual Property
All DUSK branding, logos, graphics, photographs, designs, text and other original content on this website belong to DUSK or are used with permission.
You must not reproduce, copy, distribute or commercially use our content without our permission.
10. Our Liability
Nothing in these Terms excludes or limits liability where doing so would be unlawful.
In particular, we do not exclude your legal rights relating to faulty or misdescribed goods, or liability that cannot legally be excluded. UK consumer terms must not unfairly remove protections customers have under law.
11. Changes to These Terms
We may update these Terms from time to time.
The version that applies to your order will be the version in effect when you place that order.
12. Governing Law
These Terms are governed by the laws of England and Wales.
Any disputes will be handled by the courts of England and Wales, subject to any consumer rights you may have under applicable law.
13. Contact
If you have any questions about these Terms, please contact:
duskbrode@gmail.com